Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
Your data is collected when you provide it to us. This may include data you enter during registration or when creating flashcards. Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access).

What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior to improve our service.

2. Your Rights

You have the right to receive information free of charge about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request restriction of processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions about data protection.

3. Responsible Party

4. Data Collection on This Website

Cookies

Our websites use so-called "cookies". Cookies are small data packets that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies that are necessary for the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

Registration on This Website

You can register on this website to use additional features. We use the data entered only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you.

The processing of the data entered during registration is carried out for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6(1)(b) GDPR).

5. Your Learning Data

What learning data do we store?
When you use our service, we store the following data:

• Classes and exercises you create
• Questions and answers you enter
• Your learning progress and review intervals
• Times of your learning activities

How do we use your learning data?
Your learning data is used exclusively to provide you with the learning service and to optimize your learning progress. We do not sell your data to third parties and do not use it for advertising purposes.

Data Deletion
You can delete your learning data at any time in the account settings. After canceling your account, all your personal data will be completely deleted from our systems within 30 days.

6. Hosting and Content Delivery Networks (CDN)

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The use of the hoster is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6(1)(f) GDPR).

7. Analytics Tools and Error Tracking

We use Sentry for error monitoring and improving application stability. When errors occur, technical information is collected that helps us identify and fix problems. This includes:

• Error messages and stack traces
• Browser and device information
• Anonymized user IDs

Processing is based on our legitimate interest in improving the stability and functionality of our website (Art. 6(1)(f) GDPR).

8. Payment Providers

For paid subscriptions, we work with external payment providers. When making a payment, you will be redirected to the payment provider's website. The processing of your payment data is carried out by the respective payment provider in accordance with their privacy policy.

9. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will apply to your next visit.

10. Questions About Data Protection

If you have questions about data protection, please send us an email at: privacy@supergrade.de